Shipping policy

Processing Time

All orders are processed within 1–3 business days. Orders placed on weekends or UK public holidays will be processed the next business day.

UK Shipping

• Royal Mail 24hr Tracked Delivery: 1-2 business days — £4.65
• Royal Mail 48hr Tracked Delivery: 2-3 business days — £3.65

Packaging 

Every ByVAIA order is carefully packaged to reflect the quality of what's inside. Silk scarves are tissue-wrapped and presented in our signature box.

Order Tracking 

Once your order has shipped, you'll receive a confirmation email with tracking information.

Lost or Delayed Orders 

If your order hasn't arrived within the estimated timeframe, please contact us at byvaiadesigns@gmail.com and we'll investigate promptly.

Questions? 

Reach us at byvaiadesigns@gmail.com or through our website contact form.